The two main characters – the waiter and the guest – have been color-coded for ease of browsing. A customer service employee may also act as a receptionist and a the other way around as well. I know we’re a few minutes late. Welcoming Guests. Hotel: Would you like to sign the hotel guestbook too while you wait? come here. Dec 11, 2014 - Hotel conversation between 2 people the receptionist and customer who wants to make a reservation Rich: But sometimes you can have a few problems, so we want to do another practice conversation where things don’t go quite as smoothly. May I help you? What type of card is it? what is the exact date of your arrival? C: There will be two of us. We are a five star hotel after all. I can help you speak English more easily! R: Could you spell your last name for me, please? I have written a detailed book English conversations for all occasions, to learn English as foreign language. Below are some typical dialogues between a hotel receptionist at The Grand Woodward Hotel and a guest. A receptionist (sometimes referred to as an administrative assistant) is someone who performs various administrative tasks, including answering telephones and giving information to the public and customers. Let me explain. Guest: So what's not included in the price? Are you checking out now? We already have your credit card information on file. Guest: Actually I am not comfortable with these hotel terms like suite room. Guest: Oh yes certainly. Receptionist: Please fill your name in this register. Hello and welcome to this “Learn English” professional recording, brought to you by the British Council. How can I help you? Receptionist: The Guest: Great. Read the following dialogue between a caller and a receptionist as they discuss a delayed shipment. Guest: Good Morning. May I get you some water or coffee? Client: Hi, I would like a room for tonight. In the second situation, a customer wants a room at a hotel, but there are none available. And would you prefer to have a room with a view of the ocean? Telephone conversation exercise. Dec 11, 2014 - Hotel conversation between 2 people the receptionist and customer who wants to make a reservation Everything a receptionist needs to answer the phone and take messages in English ... Customers. Oh, before you go would you be able to settle the R: My pleasure. C: Great, thank you so much. Hotel: Good afternoon. Guest: Sure, I had a really good stay here and I'll tell other people to I have just got down from the train. I'm here on business anyway, so at least I'm staying on the company's dime. Check out (v.): to leave a hotel after paying and returning your room key ex. In the first situation, a customer is arriving/checking in at a hotel to get the key to the room. Receptionist: A double room or a suite room? Guest: Oh, really. English Conversations- Hotel Reception Everyday English Improve English through everyday English listening and English conversations. May 17, 2019 admin. Hotel: At midday, sir. Do you have any vacancies? Receptionist: Good morning Sir. Introduce yourself. These tutorials on English Conversations have been prepared from my well known book English conversation for all occasions, … An example has been done for you. Sample Conversation. May I get you some water or coffee? The … Conversation between receptionist and customer in hotel 2 mins Get the answers you need, now! Receptionist: Good Morning! Guest: Well! As a hotel receptionist, your job isn’t only to greet guests but also to make them feel welcome. C: Sure. Also, the hotel provides room service, at an additional Hotel: That's good to hear. Yes, one can tell the conversation between travel agency and hotel reception for a particular customer booking if one has the information. Before starting the IELTS listening test part 1 practice, take 30 seconds to look at questions 1-6. And what is the exact date of your arrival?C: The 24th. Hotel Receptionist: Ok, I just need you to fill in this form please. B: Fine, have a seat. How can I help you? We have to check out (of/from our hotel) at 5 a.m. to catch a 7 a.m. flight. If you found these Hotel Dialogues in English interesting or useful, let others know about it: A variety of different English vocabulary topics including common words lists, charts and example sentences. Right click on a white space and choose print. R: Yes sir, we have several rooms available for that particular weekend. Receptionist: Good morning. Below are some typical dialogues between a hotel receptionist at The Grand Woodward Hotel and a guest. Speaking Test-Conversation between receptionist and customer to booking a hotel. Click on the following link for the Online English dictionary - English lesson, If you are struggling with a lesson or an exercise post a question we will try and help you or post your answers and let others compare, Hotel conversation between 2 people hotel reservation conversation, Print the English lesson on conversation about booking a room in a hotel. CONVERSATION BETWEEN HOTEL RECEPTIONIST AND A GUEST. A: Sure, thank you. Exercise: Arriving at a hotel. 1. Jack: Let’s do it. By carefully observing the conversation between […] We have a room which will cost you INR 1800 per day. Guest: Good morning. Thanks. Hotel Receptionist: Breakfast is from 7 to 10 each morning in the dining room. Customer: That’s great; I will take a single room for tonight and change to a double room tomorrow. Customer: Hi, a room please Le réceptionniste: Bien sur Madame, au dernier étage, avec vue sur la Tour Eiffel? And the hotel facilities such as restaurant and bar, coffee shop, meeting … For all you hotel receptionists, here are the most commonly used expressions you’ll need to communicate with your international guests. Hello, welcome to [name of your … Receptionists are often the first employee that the public or customer has contact with. DIALOGUE A LA RECEPTION D’UN HOTEL DIALOGUE ON RECEIPTION OF A HOTEL Le réceptionniste : Bonjour Madame. Guest: Whoa! Repeat A: I am here for my job interview. listen to the podcast again to hear how we used the words. C: I'll be staying for two nights. Conversation between Customer and Tech Support . How may I help you, sir? Explain that he is out of office for a few days. Client: For three nights. Will you please let me know when it will be leaving? will be on the left hand side. Guest: Yes, sorry. Welcome to The Grand Woodward Hotel. Hotel Receptionist: Do you want breakfast? Client: I would like to … Mike: Yes, please. Rich: That was very nice. Someone in the train told me about your hotel. I know we’re a few minutes late. To get to your room, take the elevator on the right up to the fourth floor. Receptionist: Do you require a single or double room or a suite? Here we are sir. Conversation 1. Receptionist: Good morning, Pine trees Hotel. How may I help you? Hotel: Did you enjoy your stay with us? Check-in is at 2 o'clock. The guest wants to reserve room for her husband. Our Non English speaking hotel and restaurant workers really like our Hotel English Dialogue series. R: How long will you be staying? Receptionist: How long will you be staying? Guest: Hmm. How can I help you today? Ok, so what room am I in? This can really help your understanding How can I assist you? We'll see you in September, Mr. Hannighan. Sometimes there is a small variations in the questions asked or answers given but the essence of a hotel reservation remains the same. Client: Hi, good morning. Easy English Conversations Index This is a typical Easy English Conversations at the Reception Counter. Practice the dialogue with a friend so you can feel more confident the next time you leave a message. that? Are you checking out now? This post contains two conversations: first, conversation between a waiter and guests (or customers) in a restaurant; second, conversation between a crew member (the person who takes your order) at a fast food joint and a guest. Politely''Telephone Conversation Between A Client And A Hotel May 9th, 2018 - Telephone Conversation Between A Client And A Hotel Receptionist Sheyla Is The Client And Mirella Is The Receptionist M Phone Call 3 Phone''telephoning english conversation lesson youtube ' '' ' Receptionist: Can you give me your credit card details so we can book your room.... To download the picture right click the picture and click save as, Getting your hotel room cleaned conversation with 2 people, Getting your laundry washed in a hotel conversation 2 people, requesting a wake up call in a hotel conversation, Hotel making a booking - Reservation learning English. 20 English Expressions Every Hotel Receptionist Should Know. What's included in this cost anyway? Script 1 – Successful Hotel Room Reservation Conversation in English. I am afraid we only have single room available. This is an example of telephone conversation in front office. A Receptionist and Student Have an Exchange at a Hotel Listen to the Conversation Now that you've read the conversation and compared the French to the English, try listening to the dialogue between the receptionist and the student. Receptionist: No problem, Sir. Post to: Tweet. It’s always really busy at check out time anyway. The last hotel we stayed in charged us for a late check out. Receptionist: That's no problem. 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